1. Controller and Contact

The controller responsible for data processing on this website is:

FeedbackAnalyse
Schefflergasse 7b
Germany

Phone: +49234382 3651
Email: info@surveytouch.com

2. Data Collected and Purposes

We collect and process personal data only to the extent necessary for providing our services. This includes in particular:

• Contact data (name, email address) that you provide when making inquiries or registering.
• Usage data (IP address, browser type, access times) that is automatically collected when using our platforms.
• Feedback and content that you provide as part of surveys or online courses.

Processing is carried out for contract fulfillment, to analyze user experience for improving our websites and courses, and to communicate with you.

3. Cookies and Tracking

Our website uses cookies and similar technologies. Some are technically necessary for the operation of the site (e.g., session cookies). Others serve to analyze user behavior in order to optimize the usability of our platforms.

You can control or prevent the storage of cookies in your browser settings. Please note that this may limit the functionality of the website.

4. Data Disclosure to Third Parties

Your personal data will only be disclosed to third parties to the extent permitted by law or if you have given your consent. We use service providers (e.g., hosting providers) who are subject to strict contractual data protection obligations. No transfer to third countries outside the EU/EEA takes place.

5. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: You can request information about the data stored concerning you.
• Right to Rectification: You can request the correction of inaccurate data.
• Right to Erasure: You can request the deletion of your data under certain conditions.
• Right to Restriction of Processing: You can request the restriction of the processing of your data.
• Right to Object: You can object to the processing of your data for reasons arising from your particular situation.
• Right to Data Portability: You have the right to receive data you have provided to us in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

To exercise your rights or ask questions about data protection, please contact the above contact details.

6. Storage Duration

We store your personal data only for as long as necessary to fulfill the processing purposes or as long as statutory retention obligations (e.g., under commercial or tax law) exist.

7. Security

We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.

8. Updates to This Statement

This privacy policy was last updated on May 15, 2024. We reserve the right to adapt this statement to reflect changed legal requirements or changes to our services.